Terms & Conditions
These Terms & Conditions ("Terms") govern your use of the North Wave Global Parts website and any purchase, quote request, or other transaction made with North Wave Global Parts ("North Wave Global Parts," "we," "our," or "us"). By using our website or placing an order, you agree to these Terms. If you do not agree, please do not use our website or services.
1. Website Use
You may use this website for lawful purposes and for legitimate automotive parts research, quotation, purchasing, and customer-service needs. You agree not to misuse the website, interfere with its operation, attempt unauthorized access, submit false information, or use the website for fraudulent or unlawful activity.
2. Product Information and Fitment
We make reasonable efforts to provide accurate descriptions, photographs, specifications, part numbers, pricing, availability, and compatibility information. Automotive fitment can depend on the vehicle year, make, model, trim, engine, drivetrain, VIN, production date, and other configuration details.
Customers are responsible for providing accurate vehicle and part information and should verify fitment before installation. A part number, photograph, or general vehicle description alone does not guarantee compatibility.
3. Quotes, Pricing, and Availability
Quotes and availability may change before an order is confirmed because parts can be sourced from different suppliers and inventories can change quickly. Unless expressly stated otherwise in writing, a quote is not a guarantee that a part will remain available at the quoted price.
We reserve the right to correct typographical, pricing, inventory, or listing errors and to cancel or adjust an order when an error has materially affected the transaction. If an order is cancelled for this reason, amounts actually paid for the cancelled item will be refunded.
4. Orders and Payment
An order becomes binding when accepted by North Wave Global Parts. We may contact you to confirm vehicle information, availability, pricing, shipping details, or other order information before acceptance. Payment must be successfully authorized before an order is released for shipment unless different terms have been agreed in writing.
5. Customer Responsibility
You are responsible for reviewing the order confirmation and ensuring that the vehicle information, part number, quantity, shipping address, and contact information are correct. If you believe an order contains an error, contact us as soon as possible before installation or shipment.
6. Installation and Professional Service
Automotive parts should be installed by a qualified professional when the part or vehicle manufacturer recommends professional installation. North Wave Global Parts is not responsible for damage, injury, loss, or additional costs resulting from improper installation, incorrect diagnosis, misuse, modification, neglect, racing or off-road use where not intended, or installation by an unqualified person.
7. Returns, Refunds, and Cancellations
Returns, refunds, and cancellations are governed by our Return & Refund Policy. Certain parts may be non-returnable or subject to additional conditions, including parts that have been installed, altered, damaged, or specially ordered.
8. Warranty
Warranty coverage is governed by our Warranty Policy and, where applicable, the manufacturer's written warranty. Warranty coverage may vary by product and supplier. Warranty claims may require proof of purchase, installation information, diagnostic documentation, photographs, or return of the part for inspection.
9. Shipping and Delivery
Shipping and delivery are governed by our Shipping Policy. Delivery estimates are estimates only and may be affected by carrier delays, weather, supplier delays, incorrect addresses, customs requirements, or circumstances outside our reasonable control.
10. Limitation of Liability
To the maximum extent permitted by applicable law, North Wave Global Parts will not be liable for indirect, incidental, special, consequential, or punitive damages arising from the purchase, installation, use, or inability to use a product or service. Nothing in these Terms is intended to exclude or limit liability that cannot lawfully be excluded or limited.
11. Intellectual Property
Unless otherwise stated, the website design, text, graphics, logos, photographs, and other original materials provided by North Wave Global Parts are protected by applicable intellectual-property laws. You may not reproduce, distribute, modify, or commercially exploit our materials without prior written permission.
12. Third-Party Suppliers and Services
Some products may be sourced through manufacturers, distributors, recyclers, remanufacturers, or other third-party suppliers. Product-specific terms, manufacturer warranties, and supplier requirements may apply in addition to these Terms.
13. Force Majeure
We are not responsible for delays or failures caused by events beyond our reasonable control, including severe weather, natural disasters, transportation interruptions, labor disruptions, supplier shortages, government actions, public emergencies, internet or system failures, or other circumstances that could not reasonably be prevented.
14. Changes to These Terms
We may update these Terms from time to time. Changes become effective when posted on this page unless a different effective date is stated. Your continued use of the website after changes are posted constitutes acceptance of the updated Terms.
15. Governing Law
These Terms are intended to be interpreted in accordance with applicable law. Any dispute will be handled in the jurisdiction required by applicable law, and nothing in these Terms is intended to deprive a consumer of rights that cannot legally be waived.
16. Contact Us
If you have questions about these Terms & Conditions, please contact us:
North Wave Global Parts
Phone: (484) 740-5752
Sales: sales@northwaveglobalparts.com
Support: support@northwaveglobalparts.com